Non-Disclosure
Agreement (NDA)
Here's
a *Non-Disclosure Agreement (NDA)* for *GE-TECH Limited’s* application *GE-FIX
Helpdesk, to be presented to both **Customers* and *Technicians* during
onboarding:
##
*GE-FIX Helpdesk – Non-Disclosure Agreement (NDA)*
*Issued
by GE-TECH Limited*
*Effective
Date: * \[Auto-populated]
This
Non-Disclosure Agreement (“Agreement”) is entered into between *you, the
**User* (as a *Customer* or *Technician) and **GE-TECH Limited, owners of the
**GE-FIX Helpdesk Application* (“GE-FIX”). This Agreement governs the use,
protection, and confidentiality of information accessed or shared through the
application.
###
*1. Purpose*
The
GE-FIX Helpdesk platform connects Customers and Technicians for the provision
of technical support services specifically for *End-of-Life (EOL) Original
Equipment Manufacturer (OEM) equipment*. In using the platform, you may have
access to sensitive data. This NDA ensures that all such information is handled
with strict confidentiality.
###
*2. Confidential Information*
For
the purpose of this Agreement, “Confidential Information” includes, but is not
limited to:
*
Customer or equipment data (e.g., brand, model, technical specs)
*
Diagnostic reports and service history
*
System access credentials (e.g., passwords, IPs)
*
Personal or business contact information
*
Communications between users (chat logs, service requests, uploads)
*
Any non-public business or technical information related to GE-FIX or its users
###
*3. User Obligations*
By
using the GE-FIX Helpdesk application, you agree to:
*
Maintain the confidentiality of all sensitive information accessed through the
app
*
Use such information solely for the purpose of performing or receiving
technical support services on GE-FIX
*
Not disclose, reproduce, or share any Confidential Information with third
parties without written consent from the disclosing party or GE-TECH Limited
*
Promptly report any unauthorized access, breach, or misuse of Confidential
Information to GE-TECH Limited
###
*4. Exclusions from Confidential Information*
This
Agreement does not cover information that:
*
Was already known to you prior to access via GE-FIX
*
Is publicly available through no breach of this Agreement
*
Was lawfully obtained from a third party not under confidentiality obligations
*
Must be disclosed under applicable law or court order (with prior notice to
GE-TECH Limited where possible)
###
*5. Duration of Confidentiality*
The
obligations in this Agreement shall:
*
Remain in effect while you use the GE-FIX Helpdesk application
*
Continue for *two (2) years* after your access to the platform ends
###
*6. Intellectual Property*
All
materials, features, workflows, and data structures provided within GE-FIX are
the sole property of *GE-TECH Limited*. Users may not copy, modify,
reverse-engineer, or extract any part of the application for personal or
commercial use outside of GE-FIX.
###
*7. Violations and Remedies*
Any
breach of this Agreement may result in:
*
Suspension or termination of user access
*
Legal action including claims for damages and/or injunctive relief
*
Reporting to law enforcement or professional bodies where applicable
###
*8. User Acknowledgment*
By
proceeding with onboarding, you confirm that:
*
You have read and understood this Non-Disclosure Agreement
*
You agree to be bound by its terms
*
You will take reasonable measures to protect all Confidential Information
encountered on the GE-FIX platform
<div
style="text-align: center; margin-top: 20px;">
<strong>[ ] I Acknowledge and Accept
the NDA Terms</strong>
</div>
